The cost of the return is calculated depending on the region.
Refund are possible within 14 days after making a purchase in an offline store or within 7 days* after receiving an item from an online store.
The product must retain its original appearance, factory labels, seals, labels.
Refund and exchange of goods upon detection of a manufacturing defect is carried out at the expense of the seller.
If defects are detected or the goods lose their original appearance, an examination is possible.
IF YOU DIDN'T LIKE OR DO NOT SUIT THE ITEMS PURCHASED IN THE OFFLINE STORE OR SHOWROOM, PLEASE CONTACT THE SHOWROOM WHERE YOU MADE THE PURCHASE.
For a refund, you will need a passport and a sales receipt. In case of non-cash payment, it is also necessary to have a bank card that was used to pay for the goods
Fill out the application form< /span> to return or exchange goods
ATTENTION! Products purchased in the showroom can only be returned or exchanged in the showroom
It takes 1 to 4 business days to process and approve a return.
Once your refund has been approved, we will issue a refund to your original payment method. In case of non-cash payment, funds will be transferred within 30 business days. Please note that the refund depends on the speed of processing the transaction by your Bank and can take up to 30 banking days
Refunds are made minus the amount paid for shipping at checkout.
IF YOU ARE IN RUSSIA AND YOU DID NOT LIKE OR DID NOT SUIT THE THING PURCHASED IN THE INTERNET STORE:
Contact us by phone 8-917-504-55-52 or in another convenient way to tell us the date of purchase, full name and track number, we will arrange the return for you with the sdek courier service.
Fill out application form< /u> and attach it to your package.
IMPORTANT! All parcels that are sent without agreement and without a statement are sent back at the expense of the sender. Send the parcel at the nearest CDEK company office or by courier with door-to-door delivery, at the address: 107045, Moscow, Posledniy pereulok 12, Shop AGREEG, recipient IP Grigoryan AG.;
Also, you can always return the goods in the AGREEG showroom.
It takes 1 to 4 business days to process and approve a return.
After the return is approved, we will transfer the funds to the card within 1 to 14 banking days, for this you need to fill in the full details for the transfer of funds in the return application. Please note that the refund depends on the speed of processing the transaction by your Bank and may take up to 30 banking days. Cash refund is possible with the payment method "cash to courier" only by courier in Moscow.
Refunds are made minus the amount paid for shipping at checkout.
IF YOU ARE ABROAD AND YOU DID NOT LIKE OR DO NOT SUIT THE THING PURCHASED IN THE INTERNET STORE:
Contact us in a convenient way
Fill out the application form< /span> to return goods
Send the parcel by any courier company at your expense to the address: 107045, Moscow,Posledniy pereulok 12, AGREEG showroom, recipient IP Grigoryan A.G.;
After the return is approved, we will transfer the funds to the card or bank account within 30 business days, for this you need to fill in the full details for the transfer of funds in the return application. Please note that the refund depends on the speed of processing the transaction by your Bank. No cash refund
Refunds are made minus the amount paid for shipping at checkout
If you have any questions, please contact us at: +7-917-504-55-52 or in any other convenient way.
* In accordance with paragraph 21 of the Decree of the Government of the Russian Federation of September 27, 2007 N 612 "On
approval of the Rules for the sale of goods remotely"